WARRANTY POLICY

Last updated January 1, 2023

SATISFACTION GUARANTEE 

We got you covered! At Lignin we go through a meticulous quality assurance testing process to ensure our products are the highest quality for our customers. Customers should contact Lignin if not satisfied with a product for any reason. Lignin will promptly provide a replacement if the product is returned within 30 days of date of purchase. Please see our Refund & Return Policy.

LIMITED WARRANTY

If you believe your Lignin product is damaged, defective, or otherwise inoperative please contact Lignin Customer Support by phone at (505)-765-5742 or by email at accounts@ligninusa.com for warranty return authorization. A Lignin representative will communicate with you to determine whether to authorize warranty replacement.

Lignin will replace the product without charge. Lignin will ship a replacement product to you. You are responsible for securely packing the defective product and returning it to Lignin within ten (10) working days of receipt of the replacement.

Lignin, Inc
6324 Linn Ave NE
Albuquerque, NM 87108
United States

505-765-5742
accounts@ligninusa.co